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From: David Weber 
Subject: [illusions] Problem Resolution American Style
Date: 9 Mar 1999 20:29:03 -0500
To: illusions@bticc.net


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The Americans and the Japanese decided to engage in a competitive
 boat race.  Both teams practiced hard and long to reach their
 peak performance.
 
 On the big day they felt ready. The Japanese won by a mile.
 Afterward, the  American team was discouraged by the loss. Morale
 sagged. Corporate  management decided that the reason for the
 crushing defeat had to be found, so a  consulting firm was hired
 to investigate the problem and recommended corrective  action.
 
 The consultant's finding: The Japanese team had eight people
 rowing and one  person steering; the American team had one person
 rowing and eight people  steering.
 
 After a year of study and millions spent analyzing the problem,
 the consultant firm  concluded that too many people were steering
 and not enough were rowing on the  American team.
 
 So as race day neared again the following year, the American
 team's management  structure was completely reorganized. The new
 structure: four steering managers,  three area steering managers
 and a new performance review system for the person  rowing the
 boat to provide work incentive.
 
 The next year, the Japanese won by two miles. Humiliated, the
 American  corporation laid off the rower for poor performance and
 gave the managers a bonus  for discovering the problem....

 "To follow Knowledge like a sinking Star,Beyond the utmost bound of human
thought.........
 To Strive,To Seek,To Find and not to Yield."    Tennysons' Ulysses

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-=> Posted by: David Weber

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